Is this behavior in knowledge base expected?

Sofia Romano Sofia Romano 1 month ago

I am seeing something I cannot tell is a bug or by design. Before I file a report, can someone confirm whether this is expected behavior?

Happy to add reproduction steps if useful.

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I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.