Carlos Mendes

Probably a simple one. I have read the docs but want to confirm before I change anything in production. Can someone sanity-check my understanding?

When a client engagement ends, can I deactivate the license on their site and move it to the next project, or are licenses bound to a single domain permanently?

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

I am seeing something I cannot tell is a bug or by design. Before I file a report, can someone confirm whether this is expected behavior? Happy to add reproduction…

Members report they never receive notification emails. Test email from WordPress works, so SMTP is fine. The notification preferences look correct. Where should I start looking?

For agencies serving global clients, per-space locale would be huge — let each space declare its language so search and notifications respect it.

Five client communities live this quarter, all on Jetonomy. The repeatable setup has turned a custom build into a productized service. Team is thrilled.

We moved a client from a creaking phpBB install to Jetonomy over a weekend. 1,200 members, 8,000 posts, all dates preserved. The batched importer did the heavy lifting. Screenshots of…

Clients always ask whether to self-host on WordPress or use a hosted community SaaS. I have my biases, but I want to steelman both sides. What tips your recommendation one…

We're building a headless front end and calling jetonomy/v1 directly. What's the recommended auth approach — application passwords, nonces, or something else for server-to-server calls?

For client launches we often need to seed a few hundred members at once. A CSV import — email, display name, starting space — would save hours of manual work.

Nothing groundbreaking, but it saved me real time so I figured I would share. The trick was to slow down and get the basics right before optimizing. Hope it helps…

For client support sites we keep going back and forth on threaded versus flat replies. Threading helps tangents; flat keeps Q&A readable. What has worked for your communities, and does…