Emails not sending — notifications silently fail

Carlos Mendes Carlos Mendes 2 months ago

Members report they never receive notification emails. Test email from WordPress works, so SMTP is fine. The notification preferences look correct.

Where should I start looking?

#api #migration
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Replies 6

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Sofia Romano Sofia Romano

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

Elena Petrova Elena Petrova

This deserves more votes. It is a small change with an outsized impact on day-to-day use.

Grace Adeyemi Grace Adeyemi

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Lena Fischer Lena Fischer

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

Priya Nair Priya Nair

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

Jamal Reed Jamal Reed

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.