Troubleshooting help desk — where to start?

Sofia Romano Sofia Romano 4 days ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

#api #email #performance
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Replies 6

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Bob Martinez Bob Martinez

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

Omar Haddad Omar Haddad

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

Carlos Mendes Carlos Mendes

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

Noah Bennett Noah Bennett

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

Priya Nair Priya Nair Accepted

Yes. The recommended approach is to use Access Rules on the space: set the rule type to Membership, pick the level, and set the space visibility to Private. Members at that level and above see it automatically; everyone else does not.

Marco Silva Marco Silva

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.