Is this behavior in help desk expected?

Aisha Khan Aisha Khan 3 months ago

I am seeing something I cannot tell is a bug or by design. Before I file a report, can someone confirm whether this is expected behavior?

Happy to add reproduction steps if useful.

#getting-started #webhooks
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Replies 5

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Hana Park Hana Park

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

Yuki Tanaka Yuki Tanaka

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

David Kim David Kim

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

Marco Silva Marco Silva

This deserves more votes. It is a small change with an outsized impact on day-to-day use.

Alice Chen Alice Chen

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.