What is the recommended way to handle bug reports?

Sofia Romano Sofia Romano 2 weeks ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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Replies 7

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Marco Silva Marco Silva

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

Carlos Mendes Carlos Mendes

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.

Grace Adeyemi Grace Adeyemi

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

Theo Lindqvist Theo Lindqvist Accepted

Trust levels are earned automatically through participation, so there is nothing to configure per user. If you want to grant an ability sooner, assign a space role instead — that takes effect immediately and is independent of trust level.

Hana Park Hana Park

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Lena Fischer Lena Fischer

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

Maya Okafor Maya Okafor

This deserves more votes. It is a small change with an outsized impact on day-to-day use.